At Connor Meyer, we are committed to offering quality products and transparent customer service. While we take pride in the durability and reliability of the items we sell, it’s important to understand our position as an independent third-party reseller. This means the warranty coverage on our products may differ from items purchased directly through the original brand or manufacturer.

Please read the warranty details below carefully before making your purchase.

Third-Party Warranty Disclaimer

Connor Meyer is not an authorized distributor or brand-affiliated seller for the manufacturers of the products we offer, including:

• Lavish Home – 26 in. White LED Sunlight Desk Lamp with Dimmer Switch

• Brightech – Lightview Screw Clamp Dimmable Magnifying Task Lamp (5 Diopter, Black)

• Hampton Bay – 23.75 in. Metal Tripod Higgins Table Lamp with White Linen Shade

All product names, logos, and brands are the property of their respective owners and are used strictly for identification purposes. As such, manufacturer warranties may or may not be honored for items purchased through our store. Customers should verify with the brand directly if original warranty coverage will be extended to purchases made through an independent reseller like Connor Meyer.

We provide the products in brand-new condition (unless stated otherwise) and do our best to ensure they arrive as described, but we do not guarantee the availability or validity of original manufacturer warranties.

Our Limited Store Warranty (if applicable)

While we do not officially provide extended product warranties like brand manufacturers, we offer a limited Connor Meyer store warranty under the following conditions:

1. Warranty Period

We offer a 14-day warranty period from the date of delivery for defective, damaged, or non-functional items. This limited warranty is provided by Connor Meyer only, and is separate from any manufacturer’s coverage.

2. Coverage Includes:

• Manufacturing defects that affect the basic usability of the item

• Items that arrive damaged or non-functional due to shipping or handling

• Incorrect items sent due to fulfillment errors

3. Exclusions:

This limited warranty does not cover:

• Cosmetic damage caused by mishandling or user misuse

• Wear and tear resulting from regular use

• Issues caused by modifications, installation errors, or accidents

• Missing parts not reported within 48 hours of delivery

• Product dissatisfaction due to personal preference, design style, or color mismatch

What to Do If You Have a Problem

If you believe your item is defective or has been damaged in transit, please contact us within 14 days of receiving your item at:

📧 Email: support@connormeyer.online
📞 Phone: +1 430 334 0388
🏠 Address: 4538 JOACK LN, HIXSON, TN 37343

Please include the following in your message:

• Order number

• Product name and issue description

• Clear photos or video evidence of the damage/defect

• Date of delivery

We will evaluate your claim and, if eligible, offer a replacement, partial refund, or full refund, depending on the circumstances and product availability.

Shipping Costs Related to Warranty Claims

If a return or exchange is approved under our limited warranty, we may:

• Provide a prepaid return label (for defective items only), or

• Reimburse reasonable return shipping charges upon proof of cost

Return shipping costs for non-warranty claims (such as buyer’s remorse or order mistakes) are the responsibility of the customer.

Manufacturer Warranty Assistance

In rare cases, some brands may still honor a warranty for items purchased from third-party sellers. While we cannot guarantee this, we can assist you in:

• Providing original purchase documentation

• Offering product serial numbers (if available)

• Helping you contact the manufacturer for verification

Please reach out to our support team if you require documentation for potential warranty submissions to the original brand.

Limitation of Liability

Connor Meyer shall not be liable for any indirect, special, incidental, or consequential damages related to product failure, misuse, or the inability to claim a manufacturer’s warranty.

Our responsibility is limited to the value of the product purchased and only applies within the limited warranty period described above.

Your Responsibility as a Buyer

As the buyer, it is your responsibility to:

• Carefully inspect your order upon arrival

• Notify us of any defects or issues within the timeframes mentioned

• Retain proof of purchase (your order confirmation email or receipt)

• Follow product care and safety guidelines

Changes to This Warranty Policy

Connor Meyer reserves the right to update or modify this Warranty Policy at any time without prior notice. The current version will always be available on our website and will take effect immediately upon posting.

Questions or Concerns?

We are here to help. For any warranty-related concerns or questions, feel free to reach out to our customer service team:

📧 Email: support@connormeyer.online
📞 Phone: +1 430 334 0388
🏠 Address: 4538 JOACK LN, HIXSON, TN 37343