At Connor Meyer, your satisfaction is our top priority. We strive to deliver high-quality, functional, and aesthetically pleasing products that enhance your home and lifestyle. If you are not completely satisfied with your purchase, we are here to make the return or refund process simple, fair, and hassle-free.

This Refund and Return Policy outlines your rights and our responsibilities regarding returns, exchanges, and refunds of products purchased through our website.

---

1. Return Eligibility

To be eligible for a return, the item must:

• Be in new, unused, and resalable condition

• Be in its original packaging, with all included accessories and tags

• Be returned within 30 days of the delivery date

• Have a valid proof of purchase (receipt or order confirmation)

Non-Returnable Items:

• Gift cards

• Clearance or final-sale items

• Personalized or custom-made products

• Used or damaged items due to customer misuse

• Opened hygiene-related products (e.g., mirrors used in bathrooms under humid conditions)

If your return does not meet these criteria, we reserve the right to deny the refund or return.

---

2. Return Process

To initiate a return, follow these steps:

1. Contact Us:
   Email our support team at support@connormeyer.online or call us at +1 430 334 0388. Include:

   • Your full name

   • Order number

   • Reason for the return

   • Photos of the item (if it arrived damaged or defective)

2. Approval:
   Once your return request is approved, we will provide you with return instructions and a return shipping address.

3. Shipping:

   • You are responsible for return shipping costs unless the item was defective or incorrect.

   • We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for items lost in transit.

4. Inspection & Refund:
   After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

---

3. Refund Policy

If your return is approved:

• A full or partial refund (based on item condition) will be processed to your original payment method within 5–10 business days

• You will receive a confirmation email once your refund has been issued

Please Note:
Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).

---

4. Exchanges

We offer exchanges only for defective, damaged, or incorrectly shipped items. If you need to exchange an item:

• Contact us at support@connormeyer.online within 7 days of delivery

• Include photos and a detailed description of the issue

• If approved, we will send a replacement item at no additional cost

---

5. Damaged or Defective Items

If your product arrives damaged or with manufacturing defects:

• Take clear photographs of the product, packaging, and damage

• Contact us within 48 hours of delivery

• We will provide return instructions or a replacement at no extra charge, depending on availability

For items with safety concerns (e.g., broken mirrors), please handle with care and store securely until further instructions are provided.

---

6. Late or Missing Refunds

If you haven’t received your refund:

• First, check your bank account or payment method again

• Then contact your bank or credit card company—processing times may vary

• If you still have not received your refund after 10 business days, please contact us at support@connormeyer.online

---

7. Cancellations

Orders can only be canceled before shipment. If your order has already been processed or shipped, you will need to wait for delivery and then initiate a return.

To cancel an order, please contact us immediately after placing it by calling +1 430 334 0388 or emailing support@connormeyer.online.

---

8. Return Address

You will receive the return shipping address upon approval of your return request. Returns sent to the wrong address or without prior approval may not be accepted.

---

9. Unauthorized Returns

Returns sent without prior contact and approval may not be accepted. Please ensure you follow the proper return request process to avoid any issues or delays.

---

10. Questions or Concerns

We are here to help. If you have questions about your order, return, or refund, please don’t hesitate to reach out.

Connor Meyer – Customer Support Team
📧 Email: support@connormeyer.online
📞 Phone: +1 430 334 0388
📍 Address: 4538 JOACK LN, HIXSON, TN 37343